Customer Satisfaction Guarantee

Ultimate Cleaning Products NQ practices ethical business principles and offers a Customer

Satisfaction Guarantee.

The details and inclusions are:
We will refund or replace any item where you are not satisfied with that Item where:

  • There is a fault with the item
  • It is unused or it is not what you expected or you simply don’t want it. Return it to us and we will either replace the item or refund the price you paid on the item within 10 days from the date of your invoice, as long as it is un-used and in its original packaging and you meet the costs of returning the items to our premises.
  • Also we will either replace or refund the price you paid of any item within 10 days from the date of your invoice if the goods are damaged in delivery and signed for as damaged upon receipt, or we are advised of the damage on the date of delivery. We may require photographic verification of the damage.

If you have any questions, please call us or use the ‘Contact Us’ form from the home page.


We provide 30 day credit accounts to approved purchasers. Please download a Credit Account Application from the Features Menu to see our credits terms and policy.


All prices quoted or displayed on the website are in Australian Dollars and prices displayed or quoted include GST. GST will be displayed as a separate total amount on the invoice. Prices are changed from time to time as market forces dictate. All prices quoted are valid for 30 days.

Ultimate Cleaning Products NQ in Cairns are leading suppliers of Cleaning Supplies and Cleaning Products available by direct sales as well as through our online store. We have a complete range of Cleaning Chemicals, Cleaning Equipment, Vacuum Cleaners, Vacuum Spares and Accessories. We also have a comprehensive range of Janitorial Supplies & Products. Our range of Washroom Supplies includes Toilet Paper and Paper Hand Towels. We also stock Packaging Supplies, Motel Supplies, Pool Supplies and Safety Supplies. We have a comprehensive range of Cleaning Supplies Online and distribute daily throughout the Cairns Region.

We are a member of the Rapid Clean Group, the Cleaning Supplies Specialists with over 50 stores nationwide. Order online for prompt delivery across Far North Queensland.

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Shipping Policy:

Delivery is normally within 2 working days depending on the location and type of product ordered. For outer lying areas we are happy to deliver to your freight company of choice.

Ultimate Cleaning Products NQ

Get in touch with Ultimate Cleaning Products NQ on (07) 4035 1162 for more information about becoming an account customer.